Final Exam Study Guide

Chapter 1

These days, the economy is not good and unemployment is high. But, ironically, a lot of small businesses are struggling with labor shortage. Why does it happen? And what should small businesses do for recruiting good and talented people?

A) Solve the problem of asymmetric information

B) Benchmark Samsung's method

C) Invest in employee skills

D) change the company culture where an employees can turn over a company

Chapter 2

We said that hiring high school students can be less costly and more profitable than college graduates. But high school students mostly work temporarily, how does it affect the teamwork in an organization?

A) Temporary employees can affect negatively the productivity of teamwork in an organization, because team members change too often

B) Temporary employees diversify the team, so it has positive effect

C) This matter doesn't really affect the team in any way

D) All of these options are true

Chapter 3

In the book, the profitability to investment in education decreases gradually with age. Then why do middle-aged workers in large corporations in Korea try to complete the MBA or CEO program with expensive money?

A) To change their definite future a little bit.

B) A desire for education

C) To expand their network

D) To show off their wealth and education

Chapter 4

Startup has a more flexible organizational structure compared to existing large companies. However, I think that the larger the start-up, the less flexible the system will be. What is the method?

A) Some of the vertical structural systems of large enterprises are introduced.

B) Ignore the problem.

C) Flexible structure does not exist.

D) We have to give up the big startup.

Chapter 5

How can company solve the coordinate problem in different organization units?

A) Leave it alone

B) Firm should give them pressure.

C) The company gives a chance to talk each other

D) Punish those who does not communicate

Chapter 6

In case startup become bigger, which structure should they use?

A) Centralization is always the best

B) Matrix structure is always the best.

C) It depends on the company.

D) Network structure is always the best.

Chapter 7

What is not a job-related factor?

A) Motivation within the task

B) Skillfulness of an employee

C) Multitasking ability

D) Racial Factors

Chapter 8

There are nine employees in a company. Assuming that there are three staff members who have A quality of work, three staff members who have B quality of work, and three employees who have C quality of work. When you have to teams. You can expect the following combinations : Capital A,B,C is a leader

Q. Which of the most efficient and effective team combinations?

1) (A,a,a) , (B,b,b) , (C,c,c)

2) (A,b,b) , (A,c,c) , (A,b,c)

3) (B,a,a) , (B,c,c) , (B,a,c)

4) (C,a,a) , (C,b,b) , (C,a,b)

Chapter 9

It is very hard to follow the same set of rules in a subjective way of work evaluation, because there are different situations that can affect the work of employee. However, having no rules or rules that can be altered can cause misunderstandings among other employees. So, which way is it better for manager to use?

A. Transparency can be helpful

B. Rules should be set

C. Find another way to solve the conflict

D. Other criteria

Chapter 10.

Because human makes evaluation, it is inevitably that evaluation becomes subjectivity instead of objective. Then what should be done to solve it?

A. CEO should evaluate the employee.

B. the boss of the department.should evaluate the employee.

C. All managers in the company should evaluate the employee.

D. Hire outside consulting company to evaluate the employee.

Chapter 11

Q. I'm wondering if the firm C is using the standard system for the promotion. And the person A and person B qualifies the same standard/threshold for the promotion, which means the same work years, same outcome. The only difference is the field that they were doing so far. Then how should this be evaluated, either Competition or the other criteria? I wanna know about this.

A. Remains the same(Tournament)

B. Change the evaluation to other Criteria

C. Analyse between the two

D. Create their own Criteria

Chapter 12

After employees cash out (get cash) for their stock option, they tend to lose the will to work hard. How could they be motivated once again?

A. Reduce their workload.

B. Improve employee welfare

C. Give out more call option

D. Increase their work hours